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24/7 Support
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Contact Information
-
Email:
[email protected] -
Support Hours:
24/7 Customer Service -
Response Time:
Within 24 hours -
Languages:
English, Spanish, French
Frequently Asked Questions
Find quick answers to the most common questions about our service.
Most digital codes are delivered within 10 minutes of successful payment. During peak times or if additional verification is required, delivery may take up to 24 hours.
First, ensure you're entering the code exactly as provided. If it still doesn't work, contact our support team immediately with your order number and we'll resolve the issue quickly.
Due to the digital nature of our products, refunds are generally not available once a valid code has been delivered. However, we may offer refunds for technical errors or invalid codes.
Our gift cards are typically for the US region. Please check the product description before purchase to ensure compatibility with your Microsoft account region.
Yes, absolutely! We use industry-standard security measures, all transactions are encrypted, and we've served thousands of satisfied customers. All our codes are legitimate and sourced through authorized channels.
No, retail Xbox gift cards purchased from our store do not expire. Once redeemed to your Microsoft account, the balance will remain available until used.
Our Support Commitment
Numbers that reflect our dedication to exceptional customer service.
< 2 hrs
Average Response Time
98%
Issue Resolution Rate
24/7
Available Support
4.9/5
Customer Satisfaction